support / documentation


countertop water optimizer

KM1000 & KM1000B


freestand water optimizer


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product & warranty

support details

provided by

As part of Kenmore's partnership with Drinkpod, all support, warranties, and replacements are handled by Drinkpod.

warranties & replacement

All Water Optimizer and Water Dispenser appliances are covered by a standard Kenmore 2 year warranty that can be viewed here.

technical & warranty support

You can contact Drinkpod's Water Optimizer support team via phone, email, or through the adjacent form.

contact support


phone:   1-844-374-6576

Thank you. Your request has been submitted. One of our support specialists will respond to you via email or phone within 2 business days. Email responses will come from