frequently asked questions
Does the Water Optimizer use bottles or reservoirs?
No. Water Optimzers connect to an existing water source (like your icemaker water line or sink cold water line), allowing it to optimize your existing tap water.
What types of connections does the installation kit support?
The installation kit (included with every Water Optimizer) supports the following connections.
How do the 3 different fill modes work?
All the fill mode steps listed below occur after selecting your desired water temperature (if not default cold).
As part of Kenmore's partnership with Drinkpod, all support, warranties, and replacements are handled by Drinkpod.
warranties & replacement
All Water Optimizer and Water Dispenser appliances are covered by a standard Kenmore 2 year warranty that can be viewed here.
technical & warranty support
You can contact Drinkpod's Water Optimizer support team via phone, email, or through the adjacent form.